Contracting Company CRM — Digital Transformation for Telecom Infrastructure Services
Multi-Company CRM for Telecom Infrastructure, Vendor Management & GST-Compliant Billing
Overview
A leading Indian contracting company specializing in telecom tower installation, water tank construction, and related infrastructure projects needed a modern solution to replace its outdated Excel-based management system.
The company handled multiple clients and projects simultaneously serving major telecom providers and infrastructure firms across India.
We developed a multi-company CRM system using the MERN Stack to unify their business processes including client management, project tracking, vendor coordination, billing, and GST-compliant invoicing into one centralized digital platform.
The Challenge
- •Manual data entry scattered project information complex billing and GST management vendor coordination issues and limited multi-company support
The Solution
We developed a custom-built CRM platform designed to handle the unique operational needs of contracting and construction businesses with full multi-company support modular workflows and robust reporting.
The platform centralized client management project tracking vendor coordination site management billing invoicing expense tracking and purchase workflows into one scalable system.
Core Functionalities
- ✓Client management
- ✓Project management
- ✓Vendor and supplier module
- ✓Site management
- ✓Purchase management
- ✓Billing and invoicing
- ✓Expense tracking
- ✓Multi-company functionality
Key Outcomes
- ✓Centralized and automated data management
- ✓Real-time project visibility
- ✓100% GST-compliant invoicing
- ✓Automated purchase and payment tracking
- ✓Smooth multi-company management
Highlights
- ▸Multi-company support
- ▸GST and e-invoicing integration
- ▸End-to-end project management
- ▸Vendor and supplier automation
- ▸Expense and budget monitoring
- ▸Dashboard analytics
Achievements
- ✓100% digitization of project and vendor workflows
- ✓90% reduction in manual billing effort
- ✓Full GST and E-invoice compliance
Tech Stack
Hosting
AWS EC2
Database
MySQL (AWS RDS)
Framework
Yii2 (PHP)
Compliance
HIPAA-compliant data handling
Architecture
Modular MVC with API-based automation
APIs Integrated
JotForm, FedEx, NikoHealth, Reviews.io, Google Location
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